FloridaElderPublic Record

Inspection report · 28 facilities

Assisted living facilities with complaints in Polk County

28 assisted living facilities in Polk County, Florida have substantiated complaints on the state record. Facilities with one or more substantiated complaints, ranked by complaint count. Source: AHCA.

1Brookdale HighlandsLakeland, Polk Co.On record12 substantiated complaints2Hawthorne Inn Of LakelandLakeland, Polk Co.On record10 substantiated complaints3New EraLakeland, Polk Co.On record10 substantiated complaints4Savannah Cottage Of LakelandLakeland, Polk Co.On record9 substantiated complaints5Haines Manor AlfHaines City, Polk Co.On record8 substantiated complaints6Celebration Villa Of Winter Haven McWinter Haven, Polk Co.On record7 substantiated complaints7Best Care Senior Living At Winter HavenWinter Haven, Polk Co.On record6 substantiated complaints8The Gardens Of Lake AlfredLake Alfred, Polk Co.On record6 substantiated complaints9Lake Morton Senior LivingLakeland, Polk Co.On record5 substantiated complaints10Pompano House South Operation LLCLake Alfred, Polk Co.On record5 substantiated complaints11Spring Haven Senior LivingWinter Haven, Polk Co.On record5 substantiated complaints12The Club At Haines CityHaines City, Polk Co.On record5 substantiated complaints13Aus Senior Living At Bartow, LLCBartow, Polk Co.On record4 substantiated complaints14Florida Presbyterian Homes INC. D.B.A. Westminster LakelandLakeland, Polk Co.On record4 substantiated complaints15Meadows At Cypress Gardens, L.L.C. (The)Winter Haven, Polk Co.On record4 substantiated complaints16Savannah Villages Of LakelandLakeland, Polk Co.On record4 substantiated complaints17The Club At Lake WalesLake Wales, Polk Co.On record4 substantiated complaints18Sunburst Community Care-Lakeland Hills LLCLakeland, Polk Co.On record3 substantiated complaints19Best Care Senior Living At Cypress Gardens LLCWinter Haven, Polk Co.On record2 substantiated complaints20Grace Manor At Lake Morton, LLCLakeland, Polk Co.On record2 substantiated complaints21Options For Seniors INCHaines City, Polk Co.On record2 substantiated complaints22The Manor At Lake Morton, LLCLakeland, Polk Co.On record2 substantiated complaints23Arbor Oaks At Lakeland HillsLakeland, Polk Co.On record1 substantiated complaint24Ella'S Place Assisted Living INCKissimmee, Polk Co.On record1 substantiated complaint25Grace Manor Suites LLCLakeland, Polk Co.On record1 substantiated complaint26Lake Howard HeightsWinter Haven, Polk Co.On record1 substantiated complaint27New Horizon Share HomeWinter Haven, Polk Co.On record1 substantiated complaint28Water'S Edge Of Lake WalesLake Wales, Polk Co.On record1 substantiated complaint

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Common questions

How many assisted living facilities in Polk County have substantiated complaints on the state record?

28 assisted living facilities in Polk County have substantiated complaints on the state record, according to Florida AHCA records and the federal CMS Care Compare dataset.

Which is ranked first?

Brookdale Highlands — 12 substantiated complaints, in Lakeland.

Where does this data come from?

Every figure is drawn from Florida AHCA records and the federal CMS Care Compare dataset, with a link to each facility's full record.

Facilities with one or more substantiated complaints, ranked by complaint count. Source: AHCA. Facilities are listed only when the underlying figure is on the public record; missing data is never shown as zero. Powered by CareLens.